While the Company will do its best to operate all tours as advertised, we reserve the right to change and correct errors in any of the facilities, services or itineraries described on our website at any time before or after your booking is confirmed. Most changes are minor.
We reserve the right to cancel a tour in any circumstances but will not cancel a tour less than six weeks before the start of a tour except for force majeure (see section 14) or your failure to make all payment when due.
Please note, our tours require a minimum number of participants to enable us to operate them. If any tour does not have the minimum number of participants required to make it commercially viable, we are entitled to cancel it. We will notify you of cancellation for this reason not less than 6 weeks before the start of your tour.
We will let you know as soon as we can if, through no fault of your own, we are forced to significantly alter or cancel your tour. In these circumstances you can choose one of the following options: a) Accept our offer of a replacement tour (if available); or b) Ask us for a refund of the money you have paid. The maximum we will refund you is the money you have paid to us.
Your decision about which alternative you accept must be made as soon as possible after we notify you (and no later than 14 days after).
We strongly advise you not to incur any non-refundable incidental expenses until minimum numbers are reached and the tour has been guaranteed by us. We will notify you as soon as the tour has reached minimum numbers.